CATALOID

Privacy Policy

CATALOID · Effective: 2026-05-15 · Last updated: 2026-05-15
Privacy email

This Privacy Policy explains how we collect, use, store, and share personal data when you use our website and services. If you are a seller using our platform, you are responsible for customer data and payment instructions you manage for your buyers. Catalo.id acts as a software platform provider and does not process buyer payments for seller products. Merchant subscription billing to Catalo.id is handled separately.

1) Data we collect

  • Account data: name, email, authentication/session data, and basic profile details.
  • Business verification data, if applicable: information used for KYC/KYB or compliance checks.
  • Usage & device data: logs, IP address, browser/device identifiers, pages/actions, and security events.
  • Content you submit: product/catalog content, images, and support messages.
  • Platform subscription billing data: we may store subscription identifiers, invoice references, and billing transaction references related to Catalo.id merchant subscriptions. Buyer payments to sellers are not processed by Catalo.id.
  • Cookies & similar technologies: see Section 6.

2) How data is used

  • To provide, run, and maintain the service, including authentication and core features.
  • To secure the platform, prevent fraud/abuse, and enforce policies.
  • To support customers and respond to requests.
  • To comply with legal obligations and valid requests.
  • To improve product performance and experience, such as aggregate or event-based analytics if enabled.

3) Legal basis, where applicable

Depending on your jurisdiction, we process data based on one or more of the following: contractual necessity to provide the service, legitimate interests for security and service improvement, legal obligations for compliance, and consent for certain cookies/marketing where applicable.

4) Data sharing & third parties

We may share data with selected service providers only as needed to operate the service, such as hosting, storage, email delivery, analytics, and subscription billing providers. We may also disclose data to comply with legal obligations, prevent fraud, or protect users and the public. Catalo.id does not process buyer payments for seller products.

  • Infrastructure: hosting, database, storage, and monitoring.
  • Communication: email/SMS/notification providers.
  • Analytics: usage analytics for performance and product improvement, based on configuration.
  • Subscription billing: subscription billing provider for Catalo.id merchant billing and fraud prevention, if applicable.

5) International transfers

Our service providers may process data in other countries. Where required, we apply appropriate safeguards for cross-border transfers.

6) Cookies

We use cookies and similar technologies for:

  • Essential: login sessions, security, and core site functions.
  • Performance: to understand site usage and improve reliability.
  • Preferences: to remember your settings, where applicable.

You can manage cookies through your browser. Blocking essential cookies may affect site functionality.

7) Data retention

We keep personal data only as long as needed for the purposes above, including legal, accounting, and security needs. Retention periods vary by data type, such as security logs for a limited period and account data while the account remains active.

8) Security

We use reasonable technical and organizational measures to protect personal data, such as access controls, logging, and encryption in transit through HTTPS. No system is 100% secure; use a strong password and keep your credentials confidential.

9) Your rights

Depending on your jurisdiction, you may have the right to request access, correction, deletion, restriction, or portability of personal data, and to object to certain processing.

10) Requesting access or deletion

To request data access or deletion, contact us and include:

  • Your account email
  • Request type: data deletion or data access
  • Relevant identifiers, such as subscription invoice reference or merchant account reference

Privacy contact: support@catalo.id

11) Children's privacy

Our services are not intended for children. If you believe a child has provided personal data, contact us to request deletion.

12) Policy updates

We may update this policy from time to time. Updates will be published on this page with an updated Last updated date.

13) Contact

For privacy questions, contact: support@catalo.id