Policies

Policy summary

Use the links above to read the full policy documents. The summary below is provided for quick reference.

Terms

• Rules for using the service, accounts, and user responsibilities.
• Prohibited activities and compliance obligations.
• Suspension/termination and limitation of liability.

Privacy

• What data we collect and why we process it.
• How data is used for security, fraud prevention, and service improvement.
• We only share data as needed with service providers, such as hosting and subscription billing providers, and we do not sell personal data.

Refund

• How to cancel and request a refund, if applicable, through support.
• Requests must include account identity and transaction/invoice reference.
• Eligibility follows the terms shown at checkout and applicable rules.

Delivery & Fulfillment

• Digital delivery: account/feature activation after payment is confirmed.
• Some transactions may require additional verification, so activation may be delayed.
• If access is not active within a reasonable time, contact support with proof of payment.

Security

• We apply reasonable technical and operational protections.
• Keep your account credentials safe and report any suspected security issue.

Contact

For policy questions or support requests, contact: support@catalo.id