Policies

Policy overview

Use the links above to read the full policy documents. The summary below is provided for quick reference.

Terms

• Rules for using the service, your account, and user responsibilities.
• Prohibited activities and compliance requirements.
• Suspension/termination and limitation of liability.

Privacy

• What data we collect and why we process it.
• How we use data for security, fraud prevention, and service improvement.
• We share data only as necessary with service providers (for example hosting/payment) and do not sell personal data.

Refunds

• How to cancel and request a refund (when applicable) via support.
• Requests require your account identity and transaction/invoice reference.
• Eligibility follows the terms shown at checkout and applicable rules.

Delivery & Fulfillment

• Digital delivery: account/feature activation after payment confirmation.
• Some transactions may require additional verification, which can delay activation.
• If access is not active within a reasonable time, contact support with your payment proof.

Security

• We apply reasonable technical and operational safeguards.
• Keep your credentials secure and report suspected security issues.

Contact

For policy questions or support requests, contact: support@catalo.id