Policies
CATALOID · Last updated: 2026-05-22
This page summarizes our main policies and provides quick links to the full documents.
Catalo.id subscription billing
Catalo.id bills sellers for software access and plan features. This stays separate from each seller's customer transactions.
Policy summary
Use the links above to read the full policy documents. The summary below is provided for quick reference.
Terms
- Rules for using the service, accounts, and user responsibilities.
- Prohibited activities and compliance obligations.
- Suspension/termination and limitation of liability.
Privacy
- What data we collect and why we process it.
- How data is used for security, fraud prevention, and service improvement.
- We only share data as needed with service providers, such as hosting and subscription billing providers, and we do not sell personal data.
Refund
- How to cancel and request a refund, if applicable, through support.
- Requests must include account identity and transaction/invoice reference.
- Eligibility follows the terms shown at checkout and applicable rules.
Delivery & Fulfillment
- Digital delivery: account/feature activation after payment is confirmed.
- Some transactions may require additional verification, so activation may be delayed.
- If access is not active within a reasonable time, contact support with proof of payment.
Security
- We apply reasonable technical and operational protections.
- Keep your account credentials safe and report any suspected security issue.
Contact
For policy questions or support requests, contact: support@catalo.id