Policies
CATALOID · Last updated: 2026-03-13
This page summarizes the key policies and provides quick links to the full documents.
Payment responsibility boundary
Catalo.id bills merchants only for software subscription. If a buyer orders from a seller storefront, payment instructions, payment confirmation, and fulfillment remain the seller’s responsibility. Catalo.id does not process buyer payments for seller products.
Policy overview
Use the links above to read the full policy documents. The summary below is provided for quick reference.
Terms
- Rules for using the service, your account, and user responsibilities.
- Prohibited activities and compliance requirements.
- Suspension/termination and limitation of liability.
Privacy
- What data we collect and why we process it.
- How we use data for security, fraud prevention, and service improvement.
- Data is shared only as needed with service providers such as hosting, communications, and subscription billing; we do not sell personal data.
Refunds
- Subscription cancellation and refund requests (when eligible) are handled through support.
- Refund requests require account identity and an invoice or subscription billing reference.
- Refund eligibility follows the subscription terms, invoice details, and applicable rules.
Delivery & Fulfillment
- Catalo.id digital service is delivered through account or feature activation after subscription payment is confirmed.
- For transactions on a seller storefront, buyer payment and goods or services fulfillment are handled by the seller.
- If subscription access is not active within a reasonable time, contact support with your invoice or billing reference.
Security
- We apply reasonable technical and operational safeguards.
- Keep your credentials secure and report suspected security issues.
Contact
For policy questions or support requests, contact: support@catalo.id