About CATALOID

1) Business identity

• Brand: CATALOID
• Operating country: Indonesia

This information is provided for transparency and payment provider verification.

2) What we provide

Catalo.id is a SaaS platform that helps sellers build a more proper storefront, organize products and stock, and run inquiry or order flows with a setup that stays clear, flexible, and ready to grow.

• Our main product is access to a digital account and software features, not physical goods.
• Features may vary depending on the seller's plan/subscription and settings.
• Pricing and plan details are available on the Pricing page.

Pricing

3) Delivery / fulfillment

Because this is a digital service, delivery is completed through account and feature activation after the subscription payment is confirmed.

• Activation usually runs automatically after successful payment.
• Some transactions may require additional risk/compliance verification, so activation may be slightly delayed.
• If access is not active within a reasonable time, contact support and include your transaction reference.

Delivery & Pickup

4) Policies & legal documents

These documents explain our terms of use, data privacy, refunds, delivery, security, and how to contact us.

5) Support

For account, billing, policy, or access questions, use the support channel below.

• Support email: support@catalo.id

6) Merchant information

This section shows the merchant identity used for billing verification and support.