About CATALOID

1) Business identity

• Brand: CATALOID
• Legal entity: Cipta Bisnis Digital
• Operating country: Indonesia

This information is provided for transparency and payment-provider verification.

2) What we provide

We provide a software service (SaaS) that helps sellers build a storefront/catalog, manage products and inventory, and run a basic order flow.

• Our primary product is account access and digital features (not physical goods).
• Features may vary by plan/subscription and seller configuration.
• Pricing and plan details are available on the Pricing page.

Pricing

3) Delivery / fulfillment

Because the service is digital, delivery is provided through account and feature activation after payment is confirmed.

• Activation is typically automatic after successful payment.
• Some transactions may require additional verification (risk/compliance), which can delay activation.
• If access is not active within a reasonable time, contact support with your transaction reference.

Delivery & Pickup

4) Policies & legal documents

These documents explain usage rules, data privacy, refunds, delivery, security, and how to contact us.

5) Support

For account, billing, policy questions, or access issues, use the support channels below.

• Support email: support@catalo.id

6) Merchant information

This section shows the merchant identity used for billing and support verification.